Guest Precautions

Please familiarize yourself with the GigSpace Covid Safety precautions:

  • Doors open 15 minutes prior to concert start time

  • Answer Covid pre-screen questions to person at the front door

  • Provide name and email on request 

  • Use the Hand Sanitizer station at entrance

  • If placing a beverage order please do so when you enter.

  • GigSpace bar will have contactless payment (debit/credit only)

  • Please proceed to your assigned seat. Seating chart will be posted

  • Stay in your seat except for washroom usage

  • Deposit used cups in trash bin when you leave

  • Masks to be worn at all times except when drinking beverage

  • Please don’t talk with your mask off

  • Do not mingle with the band members

  • Socially distance whenever possible

  • Please leave immediately after show is finished

Measures we’re taking

How we’re ensuring workers know how to keep themselves safe from exposure to COVID-19

  • GigSpace Management will ensure our procedures are up to date by a daily review of Ministry of Health guidance.

  • Workers will be kept up to date with all current Covid Safety guidelines in accordance with Ottawa Public Health.

How we’re screening for COVID-19

  • Covid Pre-Screening checklists will be emailed in advance of performances and reviewed with patrons, performers and workers again before entering the venue.

How we’re controlling the risk of transmission in our concert venue

Physical distancing and separation

  • Masks will be required at all times except for vocal or instrumental performers during the performance.

  • Safety barriers will be in place between unmasked performers and the audience and masked performers.

  • Patrons and workers will be instructed to maintain a 2-metre distance wherever possible.

  • Concert seating is 2 meters apart and 2 meters from the stage.  Safety barriers will be in place for any unmasked performers.

  • Maximum seating for audience members placed 2 metres apart is ten people.

  • Maximum performers on stage placed 2 metres apart is four people.

  • Single use washrooms, no queuing.

  • Patrons remain seated, no mingling with performers or other guests.

  • Beverages will be served in disposable cups and delivered to seated patrons.

  • Sanitizer available throughout the venue


  • All high touch surfaces and washrooms will be disinfected frequently.


  • Air purifiers, outdoor air, and AC with a fresh air supply will ventilate the venue.

  • Washrooms have fans ventilated to the outside.

What we will do if there is a potential case, or suspected exposure to, COVID-19 at our workplace

  • In case of potential exposure all patrons, workers and performers will be notified and Ottawa Public Health will be contacted and work place safety measures followed.

How we’re managing any new risks caused by the changes made to the way we operate our business

  • GigSpace Management will regularly update changes and assess risks to the business. GigSpace Management will communicate all information directly to workers and performers.

  • Updates will be posted in the venue, on the venue website, and communicated to patrons.

How we’re making sure our plan is working

  • GigSpace Management will monitor workers, performers, and patrons to ensure social distancing and mask wearing protocols are adhered to.

  • GigSpace Management will implement and monitor all current Covid Safety guidelines in accordance with Ottawa Public Health.